Privacy Policy

Last updated: May 2026

Review Express LLC ("we," "us," or "our") operates the website reviewexpress.co (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or schedule a consultation with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

Information you provide directly: When you schedule a consultation through our booking tool (Calendly), you may provide your name, email address, phone number, business name, and other information relevant to your consultation request.

Information collected automatically: When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, and time spent on pages. We may use Google Analytics for this purpose in the future — if and when enabled, this will be disclosed in an updated version of this policy.

Cookies: Our Site and third-party tools we use may set cookies and similar tracking technologies. These may include tools for booking, payment processing, analytics, and typography. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though this may affect certain functionality on our Site.


2. How We Use Your Information

We use the information we collect to:

We do not sell, rent, or trade your personal information to third parties for marketing purposes.


3. Third-Party Services

We use the following third-party services that may collect information as described in their own privacy policies:


4. Data Retention

We retain personal information collected through Calendly bookings for as long as necessary to conduct our business relationship with you and to comply with legal obligations. You may request deletion of your information at any time by contacting us.


5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at the email address below.


6. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.


7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


8. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will notify all clients via email in addition to posting the updated policy on this page with a revised date. We encourage you to review this page periodically. Your continued use of our Site or services after any changes take effect constitutes your acceptance of the updated policy.


10. Client Business Data

In addition to information collected through our website, Review Express LLC collects business information from clients who purchase our services. This information is provided through a private intake form sent after payment and may include:

This information is used solely for the purpose of building and maintaining your review page. We do not sell, share, or use client business data for any purpose other than delivering our services to you.


11. Client Data Retention

We retain client business data — including intake form responses, logo files, brand assets, and email correspondence — for the duration of our active business relationship with you and for up to 2 years after the relationship ends. This allows us to reference prior work in the event you return as a client or request historical files.

After the 2-year retention period, client files and correspondence will be permanently deleted from our systems. You may request early deletion of your data at any time by contacting us at [email protected]. Note that we may retain certain records as required by law even after a deletion request.


12. Data Breach Notification

In the event of a data breach that compromises your personal or business information, Review Express LLC will notify affected clients via email as soon as reasonably possible and no later than 72 hours after becoming aware of the breach, where feasible. Our notification will include:

We will also notify relevant authorities as required by applicable law.


13. Email Communications

By scheduling a consultation or purchasing our services, you agree to receive transactional emails from Review Express LLC. These may include consultation confirmations, intake forms, project updates, delivery confirmations, support responses, and notifications of changes to our Terms of Service or Privacy Policy.

We may also send occasional service-related emails to past clients, such as check-ins or announcements of new features. You may opt out of non-transactional emails at any time by replying to any email with "unsubscribe" in the subject line or by contacting us at [email protected]. You may not opt out of transactional emails related to active services or legal notices.

We comply with the CAN-SPAM Act. We will never send unsolicited bulk email or share your email address with third parties for marketing purposes.


14. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your browsing activity tracked. Our Site does not currently respond to DNT signals as there is no industry-wide standard for how DNT should be honored.

If and when Google Analytics is enabled on our Site, we will implement IP anonymization to minimize data collection and will update this policy accordingly. We will also add a cookie consent notification to our Site at that time. You may opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.


15. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within 45 days.


16. How We Store and Protect Client Files

Client business assets — including logo files, brand materials, and other files provided through the intake process — are stored using the following practices:

While we take reasonable precautions to protect your files, no storage method is completely secure. We encourage clients to retain their own copies of all assets provided to us.


17. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: